hotel policies

Reservation deposit and cancellation Policies


For Stays November 26, 2020 – April 17, 2021 (Excluding Holidays and March 1-27):
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 14 days prior to arrival; non-refundable

For Stays December 17, 2020 – January 1, 2021:
- 2-night deposit of room, tax & resort fee due upon booking
- Final balance due on October 15; non-refundable

For Stays February 11-16, 2021 + March 1-27, 2021:
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 30 days prior to arrival; non-refundable

For Summer 2021 Stays, after Food and Wine Classic through Labor Day Weekend:
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 30 days prior to arrival date; non-refundable

For Spring and Fall Off Season Stays:
- 50% deposit of room, tax & resort fee upon booking
- 24-hour advance notice cancellation policy; non-refundable within 24 hours

COVID-19 Protection Policy
In the event of a government-mandated travel restriction, either in your place of residence or in Aspen, The Little Nell agrees to the following policy should guests need to cancel or change their stay within their cancellation policy dates:
- Should a restriction occur where travel is prohibited, 100% of funds paid will be rolled over to the 2021-2022 ski season or refunded.
- Should a restriction occur where there is a government-mandated shut down of lodging operations in Aspen or in the event that the ski resort is closed (but lodging is still allowed to operate), 100% of funds paid will be rolled over to the 2021-2022 ski season or refunded.


Hotel Policies


Bedding Requests:
- All Town Side, Mountain Side, Premium Town Side and Premium Mountain Side Rooms are furnished with either (1) King Bed or (2) Queen Beds.
- Requests are accepted at the time of booking, but cannot be guaranteed.
- King Beds are only guaranteed in Suite accommodations.

Connecting Rooms:
- There is very limited availability for connecting rooms. Requests will be taken but can not be guaranteed.
- Please make a request for connecting rooms by calling Reservations at 855-920-4600.

Number of People per Accommodation:
- There is a Maximum occupancy of 4 persons per room, due to safety reasons.

Rollaway Beds:
- Advanced reservations are recommended, as supplies are limited.

Check-In Time:
- Guaranteed Check In is available beginning at 4 p.m.
- Early arrival is accommodated where possible but cannot be guaranteed.
- Luggage storage and use of facilities is available should room not be ready on arrival.

Check-Out Time:
- Check Out Time is 12 Noon.

Contact

Reservations

(970) 920-4600

Concierge

(970) 920-6365

concierge@thelittlenell.com

Goodies Goodies Goodie

A selection of menu items on The Little Nell's Nourish by The Nell to go menu.
To-Go + Online Ordering
Nourish by The Nell is a takeout service offering the opportunity to enjoy Little Nell cuisine at leisure, out and about on adventures or in the comfort of private accommodations.
snowcat powder skiiing aspen mountain
Your Aspen Adventure Awaits
We love finding ways to provide our guests with enticing Aspen experiences that go beyond the hotel’s amenities. This winter, we’re excited to offer exclusive adventures including Snowcat Powder Tours, First Tracks and Last Tracks
a private lunch set-up on the patio at the Aspen Mountain Club.
Wine Academy
The Little Nell Wine Academy offers wine aficionados the opportunity to learn about the world of wine from a knowledgeable team of sommeliers while enjoying the luxurious accommodations and award-winning wine and culinary at The Little Nell.


The Little Nell