hotel policies

Reservation deposit and cancellation Policies


    For Stays in the Winter and Spring Skiing Seasons:
    • 50% deposit of room, tax & resort fee upon booking
    • 30 day advance notice cancellation policy for rooms
    • 60 day advance notice cancellation policy for suites
    • Final 50% due 30 days prior to arrival; non-refundable within 30 days for rooms
    • Final 50% due 60 days prior to arrival; non-refundable within 60 days for suites
    • 60 day policy applies when booking a suite and the connecting rooms
    For Stays over the Christmas Holiday
    • 2 night, non-refundable deposit of room, tax & resort fee upon booking
    • Final balance due on September 1, full-stay is non-refundable after September 1.

For Stays over Presidents’ Weekend and Spring Break
  • 50% deposit of room, tax & resort fee upon booking
  • 60 day advance notice cancellation policy
  • Final 50% due 60 days prior to arrival; non-refundable within 60 days
    For Spring and Fall Off Season Stays:

    • 50% deposit of room, tax & resort fee upon booking
    • 7 day advance notice cancellation policy; non-refundable within 7 days
For Summer Stays, after Food and Wine Classic through Labor Day Weekend:
  • 50% deposit of room, tax & resort fee at time of booking
  • Final 50% deposit of room and tax 30 days prior to arrival date, non-refundable within 30 days; 60 days for suites
  • 30 day advance notice cancellation policy


            HOTEL POLICIES



            Bedding Requests:
            • All Town Side, Mountain Side, Premium Town Side and Premium Mountain Side Rooms are furnished with either (1) King Bed or (2) Queen Beds.
            • Requests are accepted at the time of booking, but cannot be guaranteed.
            • King Beds are only guaranteed in Suite accommodations.
            Connecting Rooms:
          • There is very limited availability for connecting rooms. Requests will be taken but can not be guaranteed.
          • Please make a request for connecting rooms by calling Reservations at 855-920-4600.
            Number of People per Accommodation:
            • There is a Maximum occupancy of 4 persons per room, due to safety reasons.
            Rollaway Beds:
            • Advanced reservations are recommended, as supplies are limited.
                Check-In Time:
                • Guaranteed Check In is available beginning at 4 p.m.
                • Early arrival is accommodated where possible but cannot be guaranteed.
                • Luggage storage and use of facilities is available should room not be ready on arrival.
                  Check-Out Time:
                  • Check Out Time is 12 Noon.

Contact

Reservations

(970) 920-4600

Concierge

(970) 920-6365

concierge@thelittlenell.com

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