hotel policies

Reservation deposit and cancellation Policies


THE LITTLE NELL CANCELLATION POLICY:
For Stays May 20 – June 28, 2021
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 7 days prior to arrival; non-refundable within 7 days of arrival

For Stays June 28 - October 1, 2021

- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 30 days prior to arrival; non-refundable within 30 days of arrival

For Stays October 1 – November 21, 2021
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 7 days prior to arrival; non-refundable within 7 days of arrival

For Stays November 21 - December 13, 2021
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 30 days prior to arrival; non-refundable within 30 days of arrival

For Stays December 13, 2021 - January 2, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 90 days prior to arrival; non-refundable within 90 days of arrival


For Stays December 13, 2021 - January 2, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 90 days prior to arrival; non-refundable within 90 days of arrival


RESIDENCES AT THE LITTLE NELL CANCELLATION POLICY:
For stays April 18 - June 16, 2021

- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 7 days prior to arrival; non-refundable within 7 days of arrival

For Stays June 16 – July 5, 2021
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 60 days prior to arrival; non-refundable within 60 days of arrival

For Stays July 5 – October 1, 2021

- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 30 days prior to arrival; non-refundable within 30 days of arrival

For Stays October 1 – November 24, 2021
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 7 days prior to arrival; non-refundable within 7 days of arrival


COVID-19 PROTECTION POLICY:
In the event of a government-mandated travel restriction, either in your place of residence or in Aspen, The Little Nell agrees to the following policy should guests need to cancel or change their stay within their cancellation policy dates:
- Should a restriction occur where travel is prohibited, 100% of funds paid will be rolled over as a credit or refunded.
- Should a restriction occur where there is a government-mandated shut down of lodging operations in Aspen or in the event that the ski resort is closed (but lodging is still allowed to operate), 100% of funds paid will be rolled over as a credit or refunded.


The Little Nell Hotel Policies


Bedding Requests:
- All Town Side, Mountain Side, Premium Town Side and Premium Mountain Side Rooms are furnished with either (1) King Bed or (2) Queen Beds.
- Requests are accepted at the time of booking, but cannot be guaranteed.
- King Beds are only guaranteed in Suite accommodations.

Connecting Rooms:
- There is very limited availability for connecting rooms. Requests will be taken but can not be guaranteed.
- Please make a request for connecting rooms by calling Reservations at 855-920-4600.

Number of People per Accommodation:
- There is a Maximum occupancy of 4 persons per room, due to safety reasons.

Rollaway Beds:
- Advanced reservations are recommended, as supplies are limited.

Check-In Time:
- Guaranteed Check In is available beginning at 4 p.m.
- Early arrival is accommodated where possible but cannot be guaranteed.
- Luggage storage and use of facilities is available should room not be ready on arrival.

Check-Out Time:
- Check Out Time is 12 Noon.

Contact

Reservations

(970) 920-4600

Concierge

(970) 920-6365

concierge@thelittlenell.com

Goodies Goodies Goodie

wine cellar tours the little nell
Wine Cellar Experiences
A reputation as rich as its cellar - now is your chance to experience a unique part of The Little Nell wine program. Enjoy a private cellar tasting or dinner, catered to your every need and hosted by one of our sommeliers.
Glassware and clothing Aspen boutique souvenirs.
The Boutique
Aspen's most chic boutique located in the lobby of The Little Nell is now also available for online shopping. Artwork, apparel, jewelry, handbags, blankets, wine glasses, home goods and more are at your fingertips.
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Autumn Adventures
Cool temperatures, fewer people and vibrant fall foliage set the ideal atmosphere for an Autumn Adventure in Aspen! Cast your line into any of the Valley's Gold Medal Waters or elevate your perspective with an Off-Road Tour to the top of Aspen Mountain.


The Little Nell