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hotel policies

Guests staying or attending private events at The Little Nell are required to be fully vaccinated.. If you need to change or cancel your reservation, please call (888) 565-7008.

RESERVATION DEPOSIT AND CANCELLATION POLICIES


THE LITTLE NELL CANCELLATION POLICY:
For Stays October 1 - November 21, 2021
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 7 days prior to arrival; non-refundable within 7 days of arrival

For Stays November 21 - December 13, 2021; January 2 - February 13, 2022; February 21 - March 7, 2022; March 27 - April 17, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 30 days prior to arrival; non-refundable within 30 days of arrival

For Stays December 13, 2021 - January 2, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 90 days prior to arrival; non-refundable within 90 days of arrival


For Stays February 13 - 21, 2022; March 7 - 27, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 60 days prior to arrival; non-refundable within 60 days of arrival



RESIDENCES AT THE LITTLE NELL CANCELLATION POLICY:
For stays October 1 - November 23, 2021; April 17 - June 14, 2022

- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 7 days prior to arrival; non-refundable within 7 days of arrival

For stays November 24 - December 15, 2021; January 2 - February 15, 2022; February 21 - March 9, 2022; March 27 - April 16, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 30 days prior to arrival; non-refundable within 30 days of arrival

For stays December 16, 2021 - January 1, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 90 days prior to arrival; non-refundable within 90 days of arrival

For stays February 16-20, 2022; March 10-26, 2022
- 50% deposit of room, tax & resort fee due upon booking
- Final 50% due 60 days prior to arrival; non-refundable within 60 days of arrival


COVID-19 PROTECTION POLICY:
In the event of a government-mandated travel restriction, either in your place of residence or in Aspen, The Little Nell agrees to the following policy should guests need to cancel or change their stay within their cancellation policy dates:
- Should a restriction occur where travel is prohibited, 100% of funds paid will be rolled over as a credit or refunded.
- Should a restriction occur where there is a government-mandated shut down of lodging operations in Aspen or in the event that the ski resort is closed (but lodging is still allowed to operate), 100% of funds paid will be rolled over as a credit or refunded.


The Little Nell Hotel Policies


Bedding Requests:
- All Town Side, Mountain Side, Premium Town Side and Premium Mountain Side Rooms are furnished with either (1) King Bed or (2) Queen Beds.
- Requests are accepted at the time of booking, but cannot be guaranteed.
- King Beds are only guaranteed in Suite accommodations.

Connecting Rooms:
- There is very limited availability for connecting rooms. Requests will be taken but can not be guaranteed.
- Please make a request for connecting rooms by calling Reservations at 855-920-4600.

Number of People per Accommodation:
- There is a Maximum occupancy of 4 persons per room, due to safety reasons.

Rollaway Beds:
- Advanced reservations are recommended, as supplies are limited.

Check-In Time:
- Guaranteed Check In is available beginning at 4 p.m.
- Early arrival is accommodated where possible but cannot be guaranteed.
- Luggage storage and use of facilities is available should room not be ready on arrival.

Check-Out Time:
- Check Out Time is 12 Noon.

Contact

Reservations

(970) 920-4600

Concierge

(970) 920-6365

concierge@thelittlenell.com

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A reputation as rich as its cellar - now is your chance to experience a unique part of The Little Nell wine program. Enjoy a private cellar tasting or dinner, catered to your every need and hosted by one of our sommeliers.
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The Boutique
Aspen's most chic boutique located in the lobby of The Little Nell is now also available for online shopping. Artwork, apparel, jewelry, handbags, blankets, wine glasses, home goods and more are at your fingertips.


The Little Nell